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Student Worker

Job ID
2017-1332
# of Openings
1
US-OH-Medina

Overview

General Summary:

The Student Worker in the Financial Services department is primarily responsible for managing daily account balances for customers and identifying delinquent payment situations.

 

Essential Duties & Responsibilities:

  • Review customer terms, paperwork and shipment details to ensure accurate invoicing.
  • Process, print and transmit daily invoices.
  • Resolve customer disputes and rejections and perform root cause analysis with invoice transmission.
  • Resolve account past due issues, billing disputes, misapplied payments, and other requests, as needed, to ensure accurate and timely payment of invoices.
  • Image carrier invoices and index for payment processing and records storage.
  • Review and approve vendor invoices, setups, and corrections.
  • Determine root cause issue for late payments and implement problem solving solutions to prevent future late payments from customers.
  • Work on specific projects as they arise, such as gathering credit report data, organizing and printing correspondence to customers, and entering invoice data into online systems.
  • Improve quality, productivity, and effectiveness through the Quality Process in the handling of internal and external customers.

 

Responsibilities

Essential Duties & Responsibilities:

  • Review customer terms, paperwork and shipment details to ensure accurate invoicing.
  • Process, print and transmit daily invoices.
  • Resolve customer disputes and rejections and perform root cause analysis with invoice transmission.
  • Resolve account past due issues, billing disputes, misapplied payments, and other requests, as needed, to ensure accurate and timely payment of invoices.
  • Image carrier invoices and index for payment processing and records storage.
  • Review and approve vendor invoices, setups, and corrections.
  • Determine root cause issue for late payments and implement problem solving solutions to prevent future late payments from customers.
  • Work on specific projects as they arise, such as gathering credit report data, organizing and printing correspondence to customers, and entering invoice data into online systems.
  • Improve quality, productivity, and effectiveness through the Quality Process in the handling of internal and external customers.

Qualifications

 

Required Education, Experience, Certification, Licenses, Registration:

  • High school diploma or equivalent required
  • Must be currently a enrolled student working towards a degree

 

Knowledge, Skills, & Abilities:

  • Proficient in Microsoft Office applications
  • Positive attitude and desire to learn
  • Ability to maintain highly confidential information
  • Problem solving and analytical skills

 

Work Environment:

  • This is a corporate office environment with multiple workstations. Each employee will have his/her own workstation.

 

 

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disability to perform the essential functions.

 

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

 

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