Panther Premium Logistics

Solutions Coordinator ( position located in Atlanta, Ga)

Job ID
2017-1342
# of Openings
1
US-GA-Atlanta

Overview

General Summary:

The primary responsibility of the Solutions Coordinator is to assist with the booking and tracking of global forwarding shipments. This person must be willing to work in a fast paced operation, be flexible to changing work hours, and maintain a drive to succeed.

Responsibilities

Essential Duties & Responsibilities:

  • Answer telephone calls with strong emphasis on customer care
  • Communicate directly with clients, agents, and overseas partners via phone and email
  • Assist with quoting, pricing, and fulfillment of orders for presentation to customers
  • Prepare and create documentation for GFF shipments
  • Coordinate with team members to ensure collaborative environment
  • Track and trace, update milestones, and distribute data accordingly
  • Understand and execute Corporate SOP’s

Qualifications

Required Education, Experience, Certification, Licenses, Registration:

  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • Previous forwarding experience in a forwarder or call center environment (2 years preferred)
  • Preferred experience in at least 2 of the following: domestic air, international air, and ocean operations

                                               

Knowledge, Skills, & Abilities:

  • Detailed, organized, embraces structure and procedures
  • Strong customer service and telephone skills
  • Must be motivated to learn all aspects of forwarding (domestic and international)
  • Strong team player with leadership qualities
  • Multi lingual a plus but not necessary
  • Working knowledge of Microsoft office products
  • Strong written and oral communication skills
  • Team player with positive attitude and individual initiative
  • Problem solving and analytical skills
  • Strong prioritization skills and a high level of organization
  • Strong active listening skills
  • Schedule flexibility required; this position handles time sensitive processes which may extend work hours on occasion in accordance with Company policy

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed