Panther Premium Logistics

Carrier Relations Specialist

Job ID
# of Openings


The primary responsibility of the Carrier Relations Specialist is to establish relationships with new agent carriers through active recruiting. The person is also responsible for collecting paperwork, verifying insurance requirements, and indexing all paperwork. The Carrier Relations Specialist should be energetic, punctual, and able to multitask. This position will require heavy phone and computer usage along with the ability to adapt and learn quickly.


  • Carrier lead generation and development
  • Establish and perform outbound call campaigns
  • Collect all necessary paperwork including insurance documents
  • Verify insurance requirements with carriers
  • Enter and index all information into Panthers’ internal system
  • Assist new carriers with understanding the service expectations of the Panther Carrier Excellence program
  • Consistently engage new carriers who require additional attention
  • Track various agent performance matrixes
  • Other duties as assigned


Required Education, Experience, Certification, Licenses, Registration:

  • High school diploma or equivalent required
  • Bachelor’s Degree preferred
  • 1 to 3 years of experience in a customer service, data entry, or administrative position

Knowledge, Skills, & Abilities:

  • Strong computer and keyboarding skills
  • Outgoing, energetic, and positive
  • Strong time management skills including punctuality
  • Ability to multitask
  • Effective verbal and written communication skills
  • Highly motivated with a willingness to learn
  • Responsible and accountable


Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disability to perform the essential functions.


The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.


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